Handy Labels Terms and Conditions

In these Terms and Conditions “we, our, us, handylabels.co.uk” refers to “Handy Labels”.

Acceptance of terms

By accessing the content of www.handylabels.co.uk (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available on this web page. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately. You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Modification

Handy Labels reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. Handy Labels have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Limitation of liability

Handy Labels will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website. Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Handy Labels, its employees or agents.

Copyright

All intellectual property of Handy Labels such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Handy Labels. By using the Website you agree to respect the intellectual property rights of Handy Labels and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Disclaimers

The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We do not guarantee uninterrupted availability of the www.handylabels.co.uk Website and cannot provide any representation that using the Website will be error free.

Use of artwork for promotion

We may photograph your printed labels and use the photographs within our printed or online promotional marketing campaigns. We will endeavor to make sure that any trade orders do not appear within these marketing campaigns but cannot be held responsible if they are included. If you would like to exclude your order from these promotional campaigns please email info@handylabels.co.uk and inform us at the time of your order.

Third parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Governing law and jurisdiction

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

Delivery

We will do our very best to dispatch your labels within 48 hours of approval of your proof. We will not be held responsible for any delays beyond our control, which includes and is not limited to; couriers, postal delays, stock availability and print machine malfunction. We will not accept any charges incurred for any delay with your labels.

Cancelling your order

Once you have placed your order through www.handylabels.co.uk, we proceed to create the artwork files suitable for printing. We also purchase and cut material specifically for your order. This process is done very quickly once your order has been placed. If you wish to cancel an order, you will incur a charge for the material cost and the time spent creating the artwork proofs from your supplied artwork. This is usually a minimum of £15+vat.

Returns

If you find that your labels are incorrect or not as the specification stated in your quotation/invoice, please return ALL the labels to us along with a letter explaining why you are unhappy with them to the address below, we will then issue a full refund immediately. We cannot accept returns for spelling mistakes made on your behalf, however, if it is our mistake, we will re-run and dispatch the corrected labels free of charge. We do not issue refunds for labels delayed by postal services or other third parties beyond our control. We do not issue refunds for incorrect material or adhesives being ordered, however we will happily look to discount a new order if you've made a mistake. Please order your labels with plenty of time to spare. We despatch all 40mm x 20mm address labels by First Class Royal Mail postal service, if you have not received your order within 5 working days from placing your order please notify us immediately. We cannot accept responsibility for missed or non-deliverable orders after this time period. Returns address: Handy Labels, A&W Building, The Docks, Portishead Marina BS20 7DF

Complaints

If you wish to make a complaint regarding the service you have recieved, please write to the following address: The Manager Handy Labels, A&W Building, The Docks, Portishead Marina BS20 7DF