Order Turnaround

How long will it take for me to have my order in my hands?

It all depends on which delivery method you have chosen and the contents of your order.

After you place an order, we will email a PDF proof for you to approve. Once we’ve received your approval we aim to print and dispatch within 48 business working hours, excluding weekends and Bank Holidays.

If you live in an EU country, South or Northern Ireland, Southern Scotland, Isles of Scilly or Isle of Wight this is sent through a different delivery service, so allow an extra couple of days for delivery.

We always promise to do our best to produce and dispatch your order within this time frame but on occasions things do happen which are out of our control. We cannot accept responsibility or issue compensation for any delays in delivery. If your order is time sensitive please let us know and we can advise you accordingly.

Do you produce your own labels or are they outsourced?

We believe in adding the personal touch to every order we produce so we do not outsource like other companies. This ensures that we’re only relying on our dedicated material suppliers and no third parties for printing. It also allows us to keep full control of print quality and colour consistency from job to job and is the reason why our turnaround times are extremely quick.