Nothing to lose - No hidden charges!
We will issue a full refund if we don't do ANY of the following.
1. Print your artwork exactly as the approved PDF proof.
2. Print your artwork on the exact material at the exact size ordered.
3. Colour match to your approved print ready PDF proof.
4. Supply the correct quantity ordered.
5. Pack your order professionally.
The price that you see on the website is the price you pay, including VAT and delivery. There are no hidden charges or extras.
Still worried? You can see the quality of all our labels by requesting a free sample pack.
Combined with our Handy Promise and great prices you have nothing to lose.
What credit/debit cards do you accept?
We accept the following credit/debit cards: Visa, Maestro, Solo, Visa Delta, Visa Electron and Mastercard. We can also take payment via Paypal. We do not accept American Express cards/AMEX.
Are my payments secure?
Yes. We work very closely with Paypal to provide the most up-to-date security systems for handling online payments. Rest assured we take your security very seriously and will never store any payment details.
Can I pay by cheque?
You can pay by cheque but your order will need to be entered manually by one of our sales team. If you would like to pay by cheque please contact us on 01275 460 516. Please note that this may delay your order while funds clear.
We don’t have a company credit card, do you accept any other form of payment?
Yes we do. You can pay via BACS Transfer or Paypal Request. Your order will need to be processed manually by one of our sales team.
I am from a registered charity/ from an EU country. How do I make sure I am not charged VAT?
At checkout if you supply us with a current valid VAT number we can remove the VAT from your invoice. Please contact us on 01275 460 516 and we’ll arrange this for you.
What information do you store about me?
We only keep your name and/or company name, email and delivery address plus any details of previous orders. We store these details securely and do not share them with anyone else.